Careers

The Business Support team is responsible for producing reporting materials for Institutional and Wholesale Distribution (IWD) Senior management. Their contribution includes client and product insights necessary for Request For Proposals (RFPs) and Due Diligence Questionnaires (DDQs). In addition, they support all IWD departments across Nordea’s value chain from an administrative point of view.

The CRS team is acting as Nordea´s control tower with their role being to filter and coordinate all incoming internal or external queries. The Team´s main objective is to provide proactive Sales and Client support across different geographical territories as well as organise events, such as roadshows, conference calls and fairs. CRS is also in charge of coordinating client onboarding, dispatch of reports, product information and monitoring of trades.

The CRM Operations Team is responsible for our CRM (Customer Relationship Management) platform: operations, administration and development – but also user trainings and support, building webpages, apps, dashboards and reports. The CRM team plays a vital role managing our fund data, including dissemination to third parties.

• The Distribution Oversight team is responsible for monitoring distribution activities delegated to third party distributors. The team’s main responsibilities are the initial and on-going due diligence of distributors, in compliance with applicable distribution agreements, local and global laws and regulations. A thorough understanding of the regulatory requirements is essential to conduct the assessment of the distributors.
• The Central Oversight team is responsible for developing and maintaining an oversight framework for external services with intra-group or third-party providers. The oversight framework establishes clear roles and responsibilities within the organisation for the appointment, monitoring and evaluation of external service providers.

The Fund Reporting team is in charge of producing standard, dedicated and regulatory client reports for Institutional and Wholesale Distribution (IWD). The team is supervising the internal fund and benchmark database. They also liaise with Data Vendors and Fund Platforms in order to properly refer Nordea Asset Management funds externally.

The People team’s main goal is to deliver HR services to NAM entities located within Luxembourg along with our 14 foreign units (from Singapore to Chile). We focus on supporting leaders and employees on different HR matters both on a HR- strategic and operational level. Our portfolio includes a wide range of operational tasks such as leadership sparring, recruitment, on-boarding, payroll, reporting, legal cases and much more.

The Business and Corporate Law team assists with the corporate legal expansion of NAM, the funds it manages as well as its foreign entities. It aims to contribute to maintaining a sound corporate legal framework of such companies, including legal support to business developments and projects.

• The AML team ensures that the company is able to identify, handle and report AML risks it is exposed to during the entire lifecycle of the customer relationship. In this context, the team is in charge of performing AML diligences on new and existing customers which involves interacting with the Sales organisation and dealing with customers’ structures from Europe, America and Asia. In addition, the team is responsible for providing input in various projects requiring an expertise in AML matters.
• The Compliance team is part of the internal, independent control functions, whose purpose is to ensure compliance with applicable regulatory requirements. In line with this, it is responsible for identifying compliance risks, performing monitoring and control activities, providing advice, support and training to the staff, promoting an ethical culture and acting as a central unit for client complaints.
• The Risk management team covers the Operational Risks of the Management Company and our funds, as well as the Investment Risks of our funds. The scope of our mission is rather large, and our work is based either on in-house controls or on the review, control and assessment of risk reports and related documentation provided by outsourcing parties.

• The Advisory Marketing team generates content for the advisory channel within Nordea Institutional & Wholesale Distribution. The team creates content (in print and online) for articles, adverts, press releases and presentations as well as several multimedia channels (LinkedIn, Twitter). It also maintains communication with external press agencies and content fed to client and publication platforms.
• The Marketing Communication team is tasked with upholding sales opportunities while safeguarding the integrity of our corporate message externally. The team is responsible for: the design, production and distribution of marketing materials (e.g. flyers, brochures, factsheets, newsletter, reports etc.), client event support, production of media ads and videos, as well as design and maintenance of multiple websites and mobile applications.

• Investment Specialists: Promote our investment solutions by creating successful marketing documents to support our sales team and meet clients’ expectations (i.e. develop and maintain pre-sales marketing documents such as pitch book, client newsletter, monthly update etc.). They act as the main knowledge hub through contacts with our investment professionals to handle any incoming direct requests from clients or sales in a timely fashion and quality. In addition, they can also perform fund and asset class analyses by making quantitative and qualitative comparisons against our competitors.
• RFP Specialists produce request for proposals (RFPs) and Due Diligence Questionnaires (DDQs) for our international Institutional and Wholesales Distribution clients.
• ESG Specialists: serve as the central knowledge hub for Environmental, Social, and Governance (ESG) matters, maintaining close collaboration with our Responsible Investment team. Their responsibilities include addressing client and sales inquiries on ESG-related topics. Additionally, they assist Investment and RFP specialists in crafting effective communication strategies that highlight and showcase our ESG capabilities.

The Products team consists of four different functions:

• Product Law. The team takes care of all product-related legal questions. Moreover it´s responsible for legal filings with the Luxembourgish Supervisory Authority for the Financial Market (CSSF) such as prospectuses, merger plans and liquidation announcements.
• Product Services. The team acts as the operational interface between the fund design and its inclusion onto the Luxembourgish platform and into the product management lifecycle.
• Investment Management Oversight (IMO). In order to monitor the outsourced portfolio management, the IMO function performs periodic reviews of information provided by the portfolio manager and assesses it against set KPIs.
• Marketing Control. After launching a product and setting it up operationally, the Marketing Control team reviews marketing materials for our product range, and assesses them against existing regulations applicable in the country of distribution.

The Project Management Office is responsible for the overall change management process in IWD. This includes liaising with Business and IT owners in designing and implementing our internal roadmap, supervising strategic change initiatives, and overseeing process optimisation projects for our distribution units (Marketing, Sales, Fund Reporting and Client Servicing).